The thoroughness stood out the most. They came out and they did a rough measurement and came up with a price. They helped us at the supplier to pick out the exact piece of stone we needed. They invited us to their factory. They sent out two guys to do a template. They removed the existing countertops and disconnected the plumbing. They got the true correct measurements. Then put the plumbing back up. They put the template on the stone to figure out which pieces of stone we wanted. They just did a great thorough job. Their pricing was in the middle; it wasn’t the highest and it wasn’t the lowest. I would absolutely use them again in the future.